As part of effort to ease the payment of electricity bill, the Enugu Electricity Distribution Company (EEDC) has engaged the services of collection agents, to complement its existing payment channels.
The development according to the electricity company will present its numerous customers the convenient and accessible options available to them to pay their electricity bills without stress.
“This move has become necessary to minimise situations where some of the customers who do not have time to visit EEDC cash office, bank or even use the online platforms, can now conveniently pay their bills through these agent locations within their neighbourhood,” Chukwuemeka Ezeh, Head of Communications, EEDC said.
Currently, one of the agents, Capricorn Digital Limited, promoters of “Baxi Box” are already on ground collecting electricity bills on behalf of EEDC.
Customers are therefore encouraged to feel free and pay their bills through these agents and also ensure that they obtain receipt (with EEDC logo) for every payment made. Immediately after payment is consummated, customers are expected to receive SMS confirmation alert.
Also, as a way of ensuring the authenticity of these agents, their locations will have banners identifying them as EEDC authorised collection agents, Ezeh noted.