Amazon hands goodwill to eBay
Australian home entertainment installer Paul Boon has relied for years on Amazon.com Inc’s (AMZN.O) U.S. website for cheap wall racks and other parts to keep his costs down.
But Amazon’s recent move to stop Australians from shopping on its foreign websites, due to a new law that requires it to collect taxes, is turning away once-loyal customers like Boon.
He’s considering a switch to eBay Inc (EBAY.O), adding that prices for wall mounts were 40 percent higher on Amazon’s Australia site if they appeared there at all.
“I’ll be going somewhere else to get that regular stuff,” said Boon by telephone from the northern city of Brisbane, where he runs his business.